Client Code of Conduct

Flexiesa is committed to creating a respectful, transparent, and secure environment for freelancers and clients. This Client Code of Conduct outlines the standards expected from all clients using the platform

 

Respectful Communication

Treat freelancers with courtesy and professionalism.

Avoid offensive, discriminatory, or aggressive language.

Communicate clearly about job expectations, timelines, and feedback.

 

Fair Hiring Practices

Post accurate and detailed job descriptions.

Respond promptly to bids and messages.

Do not mislead freelancers about scope, budget, or deadlines.

 

Timely Payment

Pay freelancers promptly upon job completion.

Do not delay or withhold payment without valid reason.

Use Flexiesa secure payment system to protect both parties.

 

Honesty & Transparency

Be upfront about your needs, budget, and expectations.

Do not request free work, trials, or off-platform arrangements.

Respect the agreed terms once a bid is accepted.

 

Feedback & Ratings

Leave fair and constructive reviews based on actual work delivered.

Avoid retaliatory or dishonest ratings.

Use feedback to help build a trustworthy community.

 

Confidentiality & Data Protection

Do not share freelancers’ personal information without consent.

Respect intellectual property and usage rights of delivered work.

Protect sensitive data shared during the project.

 

Platform Integrity

Use Flexiesa only for legitimate freelance engagements.

Do not attempt to bypass platform fees or policies.

Report any misconduct or suspicious activity to Flexiesa support.

 

Violations & Enforcement

Flexiesa reserves the right to:

Warn, suspend, or terminate client accounts for misconduct

Investigate complaints and take appropriate action

Protect freelancers from abuse, exploitation, or fraud

📬 Need Help?

If you have questions or concerns, contact us at:

📧 support@Flexiesasa.co.za